Despite Second Recall, 285,000 Phones Have Not Been Returned
Samsung, in an attempt to have the remaining 285,000 Samsung Note 7 phones returned, after being blamed to be fire-starters, states the company has a few new tricks it is ready to try. The phones have been deemed to be a fire hazard due to fire risks, resulting in the phones being banned from airplanes.
According to a Samsung-representative the company is making plans to release a software update in the next few days. This will limit the Note 7’s ability to charge beyond 60 percent. The phone will also issue reminders each time the phone is charged, turned on or rebooted.
Samsung started the recall after discovering the batteries in some Galaxy Note 7 have exploded while charging. The company reported, “As of today, nearly 85 percent of all recalled Galaxy Note 7 devices have been replaced through the U.S. Note 7 Refund and Exchange Program.” The recall involves approximately 1.9 million phones in the United States. This indicates that approximately 1,615,000 phones have been returned. The Samsung representative said the majority of people returning their Note 7 phones have decided on another smartphone in the Samsung lineup.